FAQs about Decatur Airport
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  1. What airlines serve Decatur? American Connection presently serves Decatur with 3 daily round trip flights (subject to change) to St. Louis and connecting to your destination.
  2. How do I make a flight reservation? Simply call 1-800-433-7300 or visit www.aa.com. Local airline ticket agents are busy serving customers at the ticket counters. For that reason, the airlines request that all telephone calls be referred to their toll-free numbers.
  3. What time should I check-in for my flight? The airline generally asks that you check in 90 minutes prior to flight time, however at Decatur Airport at least one hour before your flight is sufficient.
  4. Do I pay for parking? Parking at the Decatur Airport is FREE! Note: 2 hour parking areas and handicap parking spaces are located conveniently close to the Terminal Building.
  5. Can I purchase a ticket at the airline counter? Yes! Airline personnel are generally available for ticketing between 7am – 1pm & 3pm - 5pm, Mon – Fri, except during flight times (subject to change).
  6. How many bags am I allowed? Normally two bags to check, one carry-on and one personal item (i.e. purse, briefcase, computer). Size and weight limitations apply – see airline for additional details.
  7. Are there flights to Chicago from Decatur? Chicago, as well as connecting destinations, can be reached via St. Louis. Future direct Chicago service is hoped for when the airline industry begins to once again expand.
  8. During inclement weather, is the airport open? Yes, the airport is open 24 hours per day, 7 days per week. During changing weather conditions, our maintenance staff is busy making sure the airport remains open and in a safe condition. In the unlikely event the airport would need to close, local media would be contacted to assist in making the public announcement. For flight information during inclement weather, it is recommended that travelers contact the airline’s toll free number for flight status.
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